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Loom

Async video messaging tool with AI summaries, transcripts and team sharing.

Free tier Video Messaging Screen Recording AI Summaries
82
RadarScore
Pricing truth
Free $0/month — 25 videos, 5 min limit, 720p, no downloads, no AI
Business $15/user/month — $12.50/mo annual; unlimited videos, 4K, custom branding
Business + AI $20/user/month — $24/mo monthly; AI summaries, chapters, filler removal
Enterprise Custom — SSO, SCIM, advanced security, dedicated support
Hidden fees AI tier — AI features require entire workspace upgrade, not per-user
Price changed recently Yes — AI features now require Business + AI tier under Atlassian ownership
RadarScore breakdown
Value for money 9/10
Ease of use 10/10
AI quality 7/10
Free tier quality 7/10
Support quality 8/10
Who is this for
Remote teams, educators and support teams doing async communication
Managers who want to replace meetings with quick video updates
⚠️ Sales reps sending quick video pitches
Users who need advanced video editing or production

What Is Loom?

Loom is an async video messaging tool that records your screen, camera and voice into a shareable link. It is built for quick team communication, tutorials, bug reports, and feedback. It also includes AI features like auto summaries, transcripts, chapters, and filler-word removal on the Business + AI tier.

Honest Review

Loom is the easiest tool for replacing unnecessary meetings with video messages. The free tier is generous enough for casual users, and the Business plan is affordable for teams. The biggest catch is that AI features are locked behind the Business + AI tier, which forces the whole workspace to upgrade. After the Atlassian acquisition, some users report performance hiccups and interface bloat, but the core recording and sharing experience remains fast and reliable.

RadarScore reasoning: AI quality is solid but not central (7). Value for money is excellent for the free and Business tiers (9). Ease of use is near perfect (10). The free tier is useful but capped (7). Support is strong, with Enterprise priority (8).


Sources & Verification

RadarScore calculated per our methodology. Pricing last verified 2026-06-22 against:

No paid placement. We may earn an affiliate commission at no cost to you — it does not affect our score.

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